Cookie Policy

This Cookie Policy applies to citizens and legal residents of the United Kingdom, the European Economic Area and other territories where applicable data protection law requires disclosure of cookies and similar technologies. Our website, https://dool.agency (hereinafter: "the Website"), uses cookies, local storage and related technologies. Third-party services integrated into the Website may also place cookies or similar technologies. This policy explains what we use and why.

A cookie is a small text file sent with pages from the Website and stored by your browser on your computer or device. Information stored in cookies may be sent back to our servers or to relevant third-party servers on subsequent visits.

A script is a piece of program code used to make the Website function properly and interactively. Scripts may run on our server or on your device, for example when loading analytics, booking embeds or marketing measurement tools.

A web beacon (or pixel tag) is a small, often invisible image or script on a website used to monitor traffic or measure interactions. Beacons may store or read information about your visit.

5.1 Technical or functional cookies and storage Some technologies are necessary for the Website to function properly, for example to remember preferences, maintain session continuity or support embedded booking and lead capture tools. These may be placed without consent where strictly necessary. 5.2 Statistics cookies Where enabled, we may use analytics technologies such as Google Analytics or Google Tag Manager to understand how the Website is used and improve performance. These technologies are used only where permitted by applicable consent requirements. 5.3 Marketing and tracking cookies Where enabled, we may use marketing technologies such as Meta Pixel or LinkedIn Insight Tag to measure campaign performance and understand how users interact with our marketing. These technologies require consent where required by law. 5.4 Local storage The Website may use browser local storage for non-cookie functionality such as theme preference (light/dark mode) and marketing attribution context. Local storage is not a cookie, but it stores information in your browser.

Essential / functional • Next.js application cookies and session mechanisms required for Website operation • Theme preference stored in local storage under the key dool-theme • Marketing attribution context stored in local storage to understand enquiry source where forms are submitted Analytics (where enabled) • Google Analytics (GA4) • Google Tag Manager Marketing / measurement (where enabled) • Meta Pixel • LinkedIn Insight Tag Embedded services • Dool One CRM booking and lead capture embeds served from one.dool.agency, which may set their own cookies or storage mechanisms • Sanity CDN for content and media delivery We do not use WordPress, Divi, Amelia, Tidio, Complianz or legacy WordPress plugin cookies on this Website.

Where required by law, we request consent before placing non-essential analytics or marketing cookies. Essential cookies and strictly necessary storage may be used without consent. If you disable cookies or storage through your browser settings, some parts of the Website may not function correctly, including embedded booking flows or preference features.

You can configure your browser to refuse cookies, delete existing cookies or alert you when cookies are placed. Instructions vary by browser and are usually available in the browser help section. If you delete cookies, they may be placed again on a subsequent visit where necessary or after renewed consent.

You have rights in relation to personal data collected through cookies and similar technologies, including the right to access, rectify, erase, restrict or object to processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

Dool Creative Agency Ltd 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom Email: [email protected] Website: https://dool.agency